Data Privacy Policy
This Privacy Policy explains how we collect, use, store and protect information when you visit Spin Oasis, create an account, use casino services or contact support. It covers personal details, technical information and transaction records connected with your account. Please read it alongside the Terms and Conditions. By using the site, you acknowledge that information may be handled as described here, subject to applicable privacy requirements. This policy may change as our services or requirements change. The current version on the site applies from its stated effective date.
Information We Collect
Account information may include your name, date of birth, email address, username, residential address and other details submitted during registration or account verification. We may request identity documents, proof of address or payment information when needed for account or withdrawal checks.
Technical information may include your device and browser details, IP address, operating system, language settings, access times and information about how you use the site. Cookies and similar technologies may record preferences and help the website function.
Transactional information can include deposits, withdrawals, payment method details, currency, account balances, bonus activity and game history. We may also retain messages sent to customer support and records of account settings or requests.
How We Use Information
Information is used to create and manage accounts, provide casino services, process deposits and withdrawals, and respond to support requests. Account and transaction details may be used for identity and payment verification, account security, responsible gambling tools and the administration of bonuses or loyalty features.
Technical data and site activity may help maintain website functions, remember preferences, identify errors and protect accounts. We may also use information where necessary to meet legal obligations, resolve disputes or enforce our Terms and Conditions.
Cookies and Similar Technologies
Cookies and similar technologies may be placed on your device when you use the site. They can support essential site functions, retain selected preferences and help us understand site performance. Your browser settings may allow you to block or remove cookies. Some site features may not work as intended if essential cookies are disabled.
Data Protection and Security
We use security measures intended to protect account and transaction information from unauthorised access, loss or misuse. The site uses 256-bit SSL and Enclave protection. No method of transmitting or storing information can be guaranteed to be completely secure, so keep your login details private and contact support if you suspect unauthorised account access.
Sharing Information
Information may be shared with service providers involved in operating the site, processing payments, verifying accounts, providing games or maintaining technical services. It may also be disclosed where required by law, to respond to a valid legal request, or to protect the site, its users or another person. Information is shared only for relevant service or legal purposes.
Your Data Requests
You may contact customer support to request access to personal information linked to your account, ask for inaccurate details to be corrected, or request deletion. We may need to confirm your identity before handling a request. Some information may need to be retained where required for legal, security, payment or dispute-related purposes.
Policy Updates
We may update this Privacy Policy when our services or data practices change. The revised version will be posted on the site. Continued use of the site after an update takes effect is subject to the revised policy.